Frequently Asked Questons

How do I know how many different sizes of apparel to order for my meeting or event?

Sizing Guide

Purchasing employee Polo or dress shirts for staff meetings, convention staff, or employee recognition events can be perplexing.  How many of each size do you buy?  Is a men’s Medium size the same as a Woman’s Medium?  How ‘small’ is ‘small’.  You’ll be happy to know that industry guidelines have been developed to help you make a good decision.

How Many To Order (by %)

 

 

 

Extra Small 1%
Small 4%
Medium 10%
Large 35%
X-Large        45%
2X Large 5%
   

Men’s Shirts/Polos

 

Small Size 34-36
Medium Size 38-40
Large Size 42-44
X-Large Size 46-48
2X Large Size 50-52
   

Women’s Shirts/Polos

 

Extra Small Size 2-4
Small Size 6
Medium Size 8-10
Large Size 12-14
X-Large Size 16
2X Large Size 18

Our company logo is a specially designed color.  Can you match our PMS color?  What is PMS color anyway?

PMS stands for Pantone Matching System.  It’s a book of standardized color that is used to match specific design elements in your logo so that the colors reflect your logo when printed.  Each color has a coded number that indicates instructions for mixing inks to match your logo color.  We can match it, depending on the type of product and printing method you select.

Do you offer embroidery stitching on apparel?

Yes we can embroider your logo and even specific names on your apparel.  Your logo and/or names must be re-created by digitizing the artwork using stitches, and then programming it into a high-speed, computer-controlled sewing machine. 

We also offer Screen Printing, which transfers an image directly to the printed surface by ink.  This is commonly used on T-shirts and most other types of materials.

What’s the difference between debossing and embossing?

 Debossing depresses an image into the surface of fabric so it is below the fabric.
Embossing is the reverse of debossing.  It impresses an image to create a raised surface on the fabric.

What do I need to know about Art Work?

These are Industry Standards

Acceptable Formats for Electronic Art

 Vector Art:
  • PDF (preferred format)
  • EPS
  • Adobe Illustrator – AI
    Version 10, or higher
  • CorelDRAW – CDR
    Version 10, or higher

Note: These formats are also acceptable for art that contains both raster/bitmap art and vector art in the same graphics file.

All files must be created in approved professional graphics software. Files saved without vector data or from unapproved software are not considered Production Ready Artwork.

Raster Art (bitmaps):

  • PDF at final imprint size
  • TIFF at final imprint size

Unacceptable Formats for Electronic Art

  • PowerPoint
  • Word
  • Excel
  • Publisher
  • JPEG
  • GIF
  • WMF
  • Scans of logo, letterhead or business cards
  • Page layout files
    (Quark, PageMaker, InDesign)

The above formats explicitly do not comply with Production Ready Art Standards and if submitted, will incur cleanup charges. This is not a comprehensive list, rather a list of the most common unacceptable formats

  • Artwork Design:  If you don’t have artwork for you logo we will create it at for you at $40 hourly
  • PMS INK MATCH:  Every supplier offers standard imprint colors.  PMS Ink matches are at an additional charge.
  • SSCREEN CHARGES:  Every print job requires a screen charge.  These vary by product.
  • ART CHARGE:  $25.00 per hour billed for art not camera ready.  Straight line copy, no charge if our standard type is used
  • PROOFS: proof   charges vary by supplier

What is the turn-around time on imprinted products?

  • DELIVERY: Normal order processing is 21 days.  Some products are available in 10 days.  Select products are available in 24 hours.  Call us for details. 
  • F.O.B.: All prices are shown F.O.B. Factory
  • OVERRUNS/UNDERRUNS: Every effort will be made to ensure shipment of exact quantities.  PC Ideas reserves the right to ship 5% over or 5% under exact quantity

How will my products be shipped?

  • SHIPMENTS:  Will be made via the most economical method, generally UPS Ground.  Please provide shipping labels.
  • DROP SHIPMENTS:  $6.50 for each additional destination

Do you accept credit cards?

  • Yes, we accept Visa, Mastercard and Purchase Orders
  • TERMS:  Net 30 for approved credit.  Past due accounts will be assessed  1-½% per month.  ALL NEW ACCOUNTS- ½ deposit required at time of order

TRADEMARKS:  We assume no responsibility for determining who holds the title to a trademark.  All liabilities of this nature rest with the customer.